Non-urgent advice: Avoiding the Phone Queue
Our eConsult facility is up and running and will save you time. There is no need to wait on the phone, just complete a simple form online which our Patient Care Coordinators will action on the same day. Requesting our help via eConsult is the same as calling the surgery, but helps to keep our phone lines free for those without internet access.
It is really easy to use, you can inform the doctor of your symptoms, get advice online and upload photos if appropriate which can help the clinician with diagnosis and treatment. We will deal with your request based on your medical needs; as well as any administrative and general enquiries.
Our phone lines are extremely busy at the moment due to the huge pressure on appointments, and significant increase in calls from previous years. We are working with our phone provider to increase capacity to meet the increased number of calls we are receiving, however if your call is non-urgent, administrative or to book a routine appointment please wait until later in the day to phone, where you will experience a much shorter wait.
You can also visit our Self Help Pages to find advice and contact details for services you can refer yourself to directly.
Thank you for helping keep our phone line free for those who cannot use eConsults
Non-urgent advice: Out of Hours
Outside of normal surgery hours please dial 111 to access the out of hours GP service. The out-of-hours period is from 6.30PM to 8AM on weekdays, and all day at weekends and on bank holidays. Calls to 111 are free from both landlines and mobiles.
If you have a life threatening emergency please dial 999
There is a good-sized car-park on site with disabled bays.
The surgery has access for wheelchairs and has a disabled toilet.
Other Telephone Numbers:
Community Nurses (One Call) – 01903 254789
Health Visitors – 01243 642884
Out-of-Hours Service – 111
St Richard’s Hospital – 01243 788122
Bognor Regis War Memorial Hospital – 01243 865418
Social Services – 01243 852800
Citizens Advice Bureau – 01243 820644
Bersted Green Surgery Fax – 01243 842590