Non-urgent advice: Notice
The surgery is still open and although you are unable to just ‘pop-in’ at the moment we are available on the phones from 08.00 til 18.30 Monday to Friday.
In line with government advice, as a healthcare setting it is required that if you wear a face mask if you are attending the surgery for any reason, unless you are exempt.
The phone lines are extremely busy at the moment due to COVID-19, as well as a huge pressure on appointments. Why not use the e-consult facility – it is really easy to use, you can inform the doctor of your symptoms, get advice online and upload photos if appropriate and this may help the clinician with diagnosis and treatment if required. You can also visit our Self Help Pages to find advice and contact details for services you can refer yourself to directly.
Non-urgent advice: COVID-19
The main symptoms of coronavirus (COVID-19) are:
– A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
– A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
– A loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal
If you have any of these symptoms, get a PCR test (test that is sent to a lab) to check if you have coronavirus and stay at home until you get your result. About 1 in 3 people with coronavirus do not have symptoms but can still infect others. This is why everyone is advised to get tested regularly.
Over 18’s and those with underlying health conditions:
If you have received a national vaccination letter, or are in an eligible cohort please call 119 to book your vaccination, or book online.
Our local vaccination centre in Bognor is also offering drop in sessions, please contact the team on 0333 370 4111 to find out more.
Should you have problems booking via the national service or have any queries about the Covid-19 Vaccination programme please contact firstname.lastname@example.org. Alternatively you can phone 0800 433 4545 (open 9am – 4pm, Monday to Friday, not including bank holidays)
Please do not call the surgery as we will not be able to assist with booking vaccination appointments.
Proof of Vaccination:
You can get proof of your vaccination by downloading the NHS app, or by calling 119 who can arrange a letter to be sent to you. The latest government guidance for obtaining proof of vaccination is available here.
For more information about the vaccine programme and answers to FAQ’s please visit www.sussexhealthandcare.uk/keepsussexsafe/sussex-covid-19-vaccination-programme. You can also visit www.covidvaxfacts.info to find out answers from doctors and scientists to popular COVID vaccine questions.
Patients who have no means to get to their COVID-19 vaccination appointment are now able to book a free return journey to help them attend. To book free travel please book your vaccination appointment first and then call 01444 275 008 to speak to a travel coordinator. The booking service is available between 10:00-13:00 and 14:00-17:00 Monday to Friday.
Non-urgent advice: 111
111 is the NHS non-emergency number. You can also find advice at 111.nhs.uk.
Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. This might be advice, a prescription from a late opening chemist, an appointment with your GP, a community nurse or A&E, as well as many other options.
NHS 111 is available 24 hours a day, 365 days a year so is fantastic to use outside of surgery hours if you cannot wait for an appointment. Calls are free from landlines and mobiles.
If you have COVID symptoms and are worried, you must not attend your surgery, pharmacy or hospital unless directed to do so. Visit 111 online at 111.nhs.uk or call 111.
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Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals