Contact Us


Avoiding The Phone Queue

Our eConsult facility is up and running and will save you time. There is no need to wait on the phone, just complete a simple form online which our Patient Care Coordinators will action on the same day. Requesting our help via eConsult is the same as calling the surgery, but helps to keep our phone lines free for those without internet access.

It is really easy to use, you can inform the doctor of your symptoms, get advice online and upload photos if appropriate which can help the clinician with diagnosis and treatment. We will deal with your request based on your medical needs; as well as any administrative and general enquiries.

Our phone lines are extremely busy at the moment due to the huge pressure on appointments, and significant increase in calls from previous years. We are working with our phone provider to increase capacity to meet the increased number of calls we are receiving, however if your call is non-urgent, administrative or to book a routine appointment please wait until later in the day to phone, where you will experience a much shorter wait.

You can also visit our Self Help Pages to find advice and contact details for services you can refer yourself to directly.

Thank you for helping keep our phone line free for those who cannot use eConsults


Out of Hours

Minor Injuries Unit

This is located at Bognor Regis War Memorial Hospital and is open 9:00am to 5:00pm weekdays for minor accidents and injuries. 24 hour cover is available at the Accident & Emergency Department at St Richards Hospital, Chichester for more serious complaints.

Out of hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


Use NHS 111 if:

  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Emergency Dental Treatment

Please phone your dentist who will advise you on out-of-hours care. If you are not registered with an NHS dentist you can attend the following centre in an emergency:

Jubilee Dental Centre, St Richard’s Hospital, Chichester Tel: 01243 831790.

Saturday, Sunday and Bank Holidays 8:30am until 1:00pm. Monday to Friday 5:30pm until 10:00pm.

About Us

Register with the Surgery

Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here


If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Surgery Staff

Meet the surgery team

See our staff page

Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report