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Bersted Green Surgery

Non-urgent advice: Flu Vaccinations

We are booking appointments now for those over 50 years old, and we are sending invites to individuals in other eligible groups. Please keep an eye out for an email or SMS text message with a link to book your appointment.

Our Saturday Flu Clinics are being held 11th September, 25th September and 9th October 2021.

If you are over 50 and wish to book your appointment please email wsxccg.berstedgreenvaccination@nhs.net with your name and date of birth; and we will schedule this for you. Please do bear with the team as we have thousands of appointments to book, but we will respond once we have booked you in.

Please email to book your flu vaccine appointment rather than contacting us by phone where possible, to keep our lines free for those who do not have access to the internet.

We will contact you in regards to booking COVID-19 Booster Vaccinations once we have more information regarding the booster campaign. Please do not delay your flu vaccination.

Non-urgent advice: Dr Dormer Retires from Bersted Green after 24 Years

After a lot of thought I have decided to retire from Bersted Green Surgery this Autumn. I started work here over 24 years ago which seems a lifetime away; but I’ve loved it.

Apart from raising my family it really has been my life. In the beginning, I job shared with the lovely Dr Geoghegan and Dr Darling was the senior partner. There have been a lot of changes since then .

I’ve seen it grow from the small surgery that it was then to the thriving training practice that it is now. We have a fabulous team working at the surgery both old (in terms of length of time working here, not age!) and new. With our new practice manager Ellie Davis at the helm, I believe that the surgery will continue to grow from strength to strength. I think that this is a very exciting time for the team and I would love to be part of it but it is time for me to start the next phase of my life with my husband.

With my departure, Dr Henning Schaeper will be taking over as senior partner and so I know that I am leaving the surgery in very good hands.

And as for you, the patients who knew me, I will miss you very much too. You have caused me to laugh and cry over the years and have taught me so much about life. Thank you with all my heart. ‘

Dr Michaela Dormer

Non-urgent advice: Blood Tests

Update on global shortage of blood tests equipment – what it means for patients

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests. NHS England advice at present is for all but clinically urgent testing to be halted until supply issues are resolved.

Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

Non-urgent advice: BMA #SupportYourSurgery Campaign

The British Medical Association have launched the Support Your Surgery campaign, and are calling on the Government to provide the necessary support so we can manage the additional workload required after COVID-19.

Please sign the petition and show your support for your surgery so we can be here to support you.

Non-urgent advice: Notice

We’d like to reassure you that we are open and still want and need to know if you are unwell or worried about your health.

We are providing face-to-face appointments when our clinicians assess they medically needed, as well as supporting people over the phone or online. Using a mix of face-to-face and phone appointments, and triaging many conditions over the phone initially, allows us to keep the number of patients on site to a minimum. This ensures we can all socially distance if you do need to come into the practice, keeping everyone safer. If you do need to come to the surgery in person, as a healthcare setting it is required that if you wear a face mask.

The phone lines are extremely busy at the moment due to the huge pressure on appointments, we have seen a significant increase in calls from previous years. If your call is non-urgent, administrative or to book a routine appointment please wait until later in the day to phone, where you will experience a much shorter wait.

Alternatively, why not use our e-consult facility – it is really easy to use, you can inform the doctor of your symptoms, get advice online and upload photos if appropriate which can help the clinician with diagnosis and treatment. Requesting our help via eConsult is the same as booking an appointment at the practice, but helps to keep our phone lines free for those without internet access. We will deal with your request based on your medical needs; as well as any administrative and general enquiries.

You can also visit our Self Help Pages to find advice and contact details for services you can refer yourself to directly.

Thank you for your support over the past 18 months for working with us in such uncertain times. Like many, we had to change the way we work very quickly and that has only been possible because you – our patients – have adapted to these changes.

Non-urgent advice: 111

111 is the NHS non-emergency number. You can also find advice at 111.nhs.uk.

Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. This might be advice, a prescription from a late opening chemist, an appointment with your GP, a community nurse or A&E, as well as many other options.

NHS 111 is available 24 hours a day, 365 days a year so is fantastic to use outside of surgery hours if you cannot wait for an appointment. Calls are free from landlines and mobiles.

If you have COVID symptoms and are worried, you must not attend your surgery, pharmacy or hospital unless directed to do so. Visit 111 online at 111.nhs.uk or call 111.

Non-urgent advice: COVID-19

Booster Vaccinations

Planning is underway for us to begin vaccinating eligible cohorts for their booster vaccination at the end of September. Our booking team will contact you to arrange an appointment. Please note your third dose can be no less than six months from your second dose, and the booster campaign must be deployed to patients in the same order as the initial vaccinations. This means you may need to wait weeks or months until you are eligible and we contact you. We appreciate your patience while you wait to be contacted for your appointment.

First and Second Doses

If you have still not had your first or second dose and are in an eligible cohort please call 119 to book your vaccination, or book online.

Our local vaccination centre in Bognor is also offering drop in sessions, please contact the team on 0333 370 4111 to find out more.

Should you have problems booking via the national service or have any queries about the Covid-19 Vaccination programme please contact sxccg.vaccineenquiries@nhs.net. Alternatively you can phone 0800 433 4545 (open 9am – 4pm, Monday to Friday, not including bank holidays)

Please do not call the surgery as we will not be able to assist with booking vaccination appointments. 

The main symptoms of coronavirus (COVID-19) are:

– A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

– A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

– A loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have any of these symptoms, get a PCR test (test that is sent to a lab) to check if you have coronavirus. About 1 in 3 people with coronavirus do not have symptoms but can still infect others. This is why everyone is advised to get tested regularly.

Proof of Vaccination:
You can get proof of your vaccination by downloading the NHS app, or by calling 119 who can arrange a letter to be sent to you. The latest government guidance for obtaining proof of vaccination is available here.

For more information about the vaccine programme and answers to FAQ’s please visit www.sussexhealthandcare.uk/keepsussexsafe/sussex-covid-19-vaccination-programme. You can also visit www.covidvaxfacts.info to find out answers from doctors and scientists to popular COVID vaccine questions.

Patients who have no means to get to their COVID-19 vaccination appointment are now able to book a free return journey to help them attend. To book free travel please book your vaccination appointment first and then call 01444 275 008 to speak to a travel coordinator. The booking service is available between 10:00-13:00 and 14:00-17:00 Monday to Friday

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